RouteMate Knowledge Base
Welcome to the RouteMate Knowledge Base! Here you’ll find guides and instructions for every feature in RouteMate — the fleet management platform built for ELD compliance and Hours of Service tracking.
Choose Your Platform
Section titled “Choose Your Platform”For fleet managers, safety managers, dispatchers, and admins who use the RouteMate web dashboard to manage their fleet.
Topics include:
- Getting Started — Logging in, navigating the dashboard, user roles
- Dashboard & Map — Live map, vehicle cards, filtering
- Compliance — Driver logs, HOS profiles, inspections
- Dispatch — Load management, available trucks, ratings
- Units — Vehicles and trailers
- Safety Hub — Alerts and video library
- Reports — ELD, GPS, fuel, and speeding reports
- Admin — Drivers, vehicles, devices, company settings
For drivers who use the RouteMate mobile app on their phone or tablet.
Topics include:
- Getting Started — Download, log in, connect to ELD
- Dashboard — Home screen, duty status, HOS clocks
- Daily Logs — View, edit, and certify your logs
- Dispatch — View and manage your assigned loads
- DVIR — Vehicle inspections
- DOT Inspection — Roadside inspection mode
- Troubleshooting — Connection issues, offline mode, permissions
Look up common ELD, HOS, and DOT terms used throughout RouteMate.
Need More Help?
Section titled “Need More Help?”If you can’t find what you’re looking for in this knowledge base, contact your company administrator or reach out to RouteMate support.