AI Assistant
RouteMate provides an AI-powered assistant that can answer questions about the platform directly from this knowledge base. There are two ways to get AI help.
Chatbot Widget
Section titled “Chatbot Widget”Every page on this site includes an Ask AI button in the bottom-right corner. Click it to ask questions and get instant answers based on our documentation.
MCP Server (for Claude users)
Section titled “MCP Server (for Claude users)”If you use Claude Desktop or Claude Code, you can connect directly to the RouteMate Knowledge Base using our MCP (Model Context Protocol) server. This lets Claude read and search our documentation to answer your questions.
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Clone the repository:
Terminal window git clone git@bitbucket.org:lioneight-dev/route-mate-kb.gitcd route-mate-kb/mcpnpm install -
Add the server to your AI tool:
Claude Desktop — open Settings > Developer > Edit Config and add:
{"mcpServers": {"routemate-kb": {"command": "node","args": ["/path/to/route-mate-kb/mcp/index.js"]}}}Claude Code — run:
Terminal window claude mcp add routemate-kb node /path/to/route-mate-kb/mcp/index.jsReplace
/path/to/route-mate-kbwith the actual path where you cloned the repository. -
Restart Claude Desktop or Claude Code.
Available Tools
Section titled “Available Tools”Once connected, Claude has access to three tools:
- list_docs — Browse all available knowledge base articles
- read_doc — Read a specific article (e.g. “web/dashboard/map-overview”)
- search_docs — Search articles by keyword (e.g. “HOS”, “dispatch”, “ELD connection”)
Example Questions
Section titled “Example Questions”After connecting, you can ask Claude things like:
- “How do I set up HOS profiles in RouteMate?”
- “What are the steps to connect to an ELD device?”
- “How does the dispatch board work?”
- “What user roles are available in RouteMate?”
Claude will search the knowledge base and provide answers with references to the relevant documentation pages.